Privacy Policy

Effective Date: 19/09/2025

This Privacy Policy describes how CoreEcom.store (“we,” “our,” or “us”) collects, uses, and discloses your Personal Information when you visit or use our digital services marketplace at [http://coreecom.store] (the “Site”). As a platform connecting service providers and buyers, we are committed to protecting your privacy and handling your personal data with transparency.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. The Information We Collect

To operate our platform and facilitate transactions, we collect Personal Information from both our users (buyers) and service providers (sellers).

Information You Provide to Us:
- Account Information: When you sign up, we collect your name, email address, username, and password.
- Service Provider Information: If you are a seller, we collect business details, contact information, service descriptions, and your payment information for payouts.
- Transaction and Escrow Information: When you make a purchase or receive a payment, we collect transaction details, your billing information, and a history of your activities on the platform. This information is crucial for us to act as an escrow and ensure payments are held securely until a project is complete.
- Communication Information: We collect and store messages you send through our platform’s messaging system when you communicate with us or other users.
Information We Collect Automatically:
- Usage Data: As you use the Site, we automatically collect information about your device and how you interact with our platform. This includes your IP address, browser type, pages you visit, and the time and date of your visits.
- Cookies and Tracking Technologies: We use cookies, pixels, and other tracking technologies to recognize you, remember your preferences, and provide a more personalized experience. This includes technologies used for advertising and analytics.

2. How We Use Your Personal Information

We use the information we collect for the following purposes:

To Operate the Marketplace: We use your data to create and manage your account, allow you to post and purchase services, and process secure payments through our escrow service.
To Facilitate Communication: We enable communication between buyers and sellers to ensure smooth project delivery and a successful transaction.
To Provide Customer Support: We use your information to respond to your inquiries, resolve disputes, and assist you with any platform-related issues.
For Security and Fraud Prevention: We use your information to screen for fraudulent or unauthorized activity, protect our platform, and enforce our terms of service.
To Improve Our Services: We analyze usage data to understand how our platform is used, develop new features, and enhance the user experience.
For Marketing and Advertising: We use your information to provide targeted advertisements and promotional offers. We may use third-party advertising partners for this purpose.

3. How We Share Your Personal Information

We will not sell, rent, or trade your Personal Information. However, we do share it with trusted third parties to help us run our business:

With Service Providers and Buyers: To facilitate a transaction, we share basic information between the buyer and the seller (such as usernames and project details). We do not share your private contact or payment information with other users.
With Payment Processors: We use third-party payment gateways like [e.g., Stripe, PayPal, Razorpay] to securely handle all financial transactions. Your payment information is provided directly to them, and their use of your information is governed by their own privacy policies.
With Analytics and Advertising Partners: We partner with third-party vendors, including Google, to serve ads on our Site. These third-party vendors use cookies and other technologies to collect data and serve ads based on a user’s prior visits to our Site or other websites. You may opt out of personalized advertising by visiting the Google Ad Settings page.
For Legal Compliance: We may disclose your information if we are required to do so by law, in response to a subpoena, or if we believe it’s necessary to protect our rights, property, or the safety of our users.

4. Your Privacy Rights

You have rights regarding your personal data. Depending on your location, these rights may include:

Access: You can request to see what Personal Information we hold about you.
Correction: You can ask us to correct or update any inaccurate information.
Deletion: You can request that we delete your personal information, though we may retain some data for legal or transactional purposes.
Objection: You can object to our processing of your data in certain circumstances.
Data Portability: You may have the right to request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us at [support@coreecom.store].

5. Data Retention

We will keep your Personal Information for as long as your account is active or as long as needed to provide our services. We also retain and use your data to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Children’s Privacy

Our Site is not intended for individuals under the age of [e.g., 18]. We do not knowingly collect Personal Information from children. If you believe we have inadvertently collected such data, please contact us immediately so we can remove it.

7. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our services or legal requirements. We will notify you of any significant changes by posting the new policy on this page and updating the “Effective Date” at the top.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: [support@coreecom.store]

Phone: [+91 88825 64328]